Frequently Asked Questions
How long does the photo digitisation process take?
Most orders are completed within 1 business days after we receive your printed photos.
What formats will my digital photos be delivered in?
We provide digital files in popular JPEG format which is compatible with all devices.
Is my personal information and photos kept secure?
Absolutely, the link to download your photos are password protected using SSL Secure Sockets Layer, an international cryptographic protocols which is a standard of secure communications on the internet.
Do you offer any guarantees on the quality of the digital copies?
The copies quality is inline with standard you would expect if you want to reprint it at any photo printing shops in Australia. We accept printed photos from standard 4 x 6 inches to A4 size. Please do not send torn photos.
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